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What The Emergency Response Unit & Intergovernmental Services Does For NYC Small Business

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By: Bernadette Nation

Business-related emergencies:

Physical event that is either man-made or naturally occurring; impacts businesses via physical damages (ex., smoke, water, fire damage), business interruption (ex., street closures, vacate orders) and/or utility interruption (ex., gas/water shut off).

Kinds of emergencies we respond to:

  • Power outages/Blackout
  • Building Collapse
  • Commercial Vehicle
  • Construction
  • Capital Improvement Project
  • Electrical Disruption
  • Event
  • Environmental Issue
  • Fire
  • Flooding
  • Steam
  • Terrorism
  • Water Condition
  • Other

Services Offered:

Intergovernmental Services

GOVERNMENT REGULATIONS GUIDANCE

  • Regulatory information provided to business in response to question(s) on compliance requirements.

LICENSE, INSPECTION, OR PERMIT ASSISTANCE

  • Facilitation with government agencies to resolve an issue with a permit and/or license impacting business operations and/or ability to open.

VIOLATION SUPPORT

  • Facilitation with government agencies to resolve a business violation involving a citation or summons received.

UTILITY SUPPORT

  • Facilitation with utility company to resolve service delivery issues or disruptions impacting business operations.

STREET MAINTENANCE, SIGN OR FIXTURE ASSISTANCE

  • Facilitation with government agencies to resolve an issue with an existing or needed street sign, or fixture impacting business operations.

FACILITY DISRUPTION SUPPORT

  • Assistance to a business negatively impacted by conditions not conducive to normal operations.

Business Recovery Services

EMERGENCY UPDATES AND RECOVERY, EXPEDITING

  • Information and collateral provided to business on SBS services.

RETRIEVAL OF ITEMS

  • Intervention on behalf of business to retrieve valuable items and minimize losses caused by an emergency

(when safe to do do).

DEMOLITION SUPPORT

  • Information provided to property owner on emergency demolition process and private versus public demolition.

Bernadette Nation is the Executive Director of the Emergency Response Unit & Intergovernmental Services at the NYC Department of Small Business Services

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