What The Emergency Response Unit & Intergovernmental Services Does For NYC Small Business

By: Bernadette Nation

 

Business-related emergencies:

Physical event that is either man-made or naturally occurring; impacts businesses via physical damages (ex., smoke, water, fire damage), business interruption (ex., street closures, vacate orders) and/or utility interruption (ex., gas/water shut off).

 

 

 

Kinds of emergencies we respond to:

 

• Power outages/Blackout
• Building Collapse
• Commercial Vehicle
• Construction
• Capital Improvement Project
• Electrical Disruption
• Event
• Environmental Issue
• Fire
• Flooding
• Steam
• Terrorism
• Water Condition
• Other

 

Services Offered:

 

Intergovernmental Services

 

GOVERNMENT REGULATIONS GUIDANCE

• Regulatory information provided to business in response to question(s) on compliance requirements.

 

LICENSE, INSPECTION, OR PERMIT ASSISTANCE

• Facilitation with government agencies to resolve an issue with a permit and/or license impacting business operations and/or ability to open.

 

VIOLATION SUPPORT

• Facilitation with government agencies to resolve a business violation involving a citation or summons received.

 

UTILITY SUPPORT

• Facilitation with utility company to resolve service delivery issues or disruptions impacting business operations.

 

STREET MAINTENANCE, SIGN OR FIXTURE ASSISTANCE

• Facilitation with government agencies to resolve an issue with an existing or needed street sign, or fixture impacting business operations.

 

FACILITY DISRUPTION SUPPORT

• Assistance to a business negatively impacted by conditions not conducive to normal operations.

 

Business Recovery Services

 

EMERGENCY UPDATES AND RECOVERY, EXPEDITING

• Information and collateral provided to business on SBS services.

 

RETRIEVAL OF ITEMS

• Intervention on behalf of business to retrieve valuable items and minimize losses caused by an emergency

(when safe to do do).

 

DEMOLITION SUPPORT

• Information provided to property owner on emergency demolition process and private versus public demolition.

 

Bernadette Nation is the Executive Director of the Emergency Response Unit & Intergovernmental Services at the NYC Department of Small Business Services