By: Bernadette Nation
Business-related emergencies:
Physical event that is either man-made or naturally occurring; impacts businesses via physical damages (ex., smoke, water, fire damage), business interruption (ex., street closures, vacate orders) and/or utility interruption (ex., gas/water shut off).
Kinds of emergencies we respond to:
- Power outages/Blackout
- Building Collapse
- Commercial Vehicle
- Construction
- Capital Improvement Project
- Electrical Disruption
- Event
- Environmental Issue
- Fire
- Flooding
- Steam
- Terrorism
- Water Condition
- Other
Services Offered:
Intergovernmental Services
GOVERNMENT REGULATIONS GUIDANCE
- Regulatory information provided to business in response to question(s) on compliance requirements.
LICENSE, INSPECTION, OR PERMIT ASSISTANCE
- Facilitation with government agencies to resolve an issue with a permit and/or license impacting business operations and/or ability to open.
VIOLATION SUPPORT
- Facilitation with government agencies to resolve a business violation involving a citation or summons received.
UTILITY SUPPORT
- Facilitation with utility company to resolve service delivery issues or disruptions impacting business operations.
STREET MAINTENANCE, SIGN OR FIXTURE ASSISTANCE
- Facilitation with government agencies to resolve an issue with an existing or needed street sign, or fixture impacting business operations.
FACILITY DISRUPTION SUPPORT
- Assistance to a business negatively impacted by conditions not conducive to normal operations.
Business Recovery Services
EMERGENCY UPDATES AND RECOVERY, EXPEDITING
- Information and collateral provided to business on SBS services.
RETRIEVAL OF ITEMS
- Intervention on behalf of business to retrieve valuable items and minimize losses caused by an emergency
(when safe to do do).
DEMOLITION SUPPORT
- Information provided to property owner on emergency demolition process and private versus public demolition.
Bernadette Nation is the Executive Director of the Emergency Response Unit & Intergovernmental Services at the NYC Department of Small Business Services

